Quality

Rate this page

Rating statistics for this page

3.4 out of 5 from 14 votes

Breakdown

5 votes

1 vote

4 votes

2 votes

2 votes

If your organisation is to survive and thrive, you must ensure quality. In this section you will find information on:

Assessing and improving quality

An introduction to assessing and improving quality in your non profit or charitable organisation.

Why quality matters

Internal and external benefits of assessing and improving quality in your non profit or charitable organisation.

Planning for quality

Things to think about when planning your quality improvement work.

Agreeing on quality standards and approaches

Questions to ask when deciding which quality standards to work to.

Quality systems and frameworks

A guide to off-the-shelf quality systems and frameworks.

Carrying out a quality assessment

Self assessment vs external assessment - the costs and benefits.

Learning from quality evaluations

How to learn and improve from your quality assessment.

Key terms used in quality improvement

A guide to the words used when discussing quality improvement.