Exit interviews
An average rating of 4.1000000000000000
from
20
votes |
Rate this page
|
Rating stats
Rating statistics for this page
4.1 out of 5 from 20 votes
Breakdown
10 votes
5 votes
3 votes
1 vote
1 vote
CloseAn exit interview is an opportunity to develop continuous improvement, improve employee job satisfaction and become an employer of choice.
Exit interviews represent one of the most direct routes for finding out employees' views and the information obtained should form the basis for making improvements that help to attract and retain the best.
You should try to make the exit interview positive so that the leaving employee becomes an ambassador for your company.
Ask the employee about their role and responsibilities and their overall job satisfaction and don’t forget to ask about their reasons for leaving.
You should be objective, rather than emotional in your questions and ask open questions that encourage honest and considered responses, while avoiding leading and limiting questions.
It is useful to use the interview to help you assess the kind of person that should replace the exiting employee. Ask them about the skills and characteristics they think are needed to do the job. How well does the job description match the role? What training is required? How experienced should the person be? And how well does the pay and benefits package fit the position?
Further information
- Guide to exit interviews (Business Balls)
Have your say
Have your developed a good format for exit interviews? Do you always conduct them?
Share your knowledge on the Managing staff forum.
