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KnowHow for sale What difference are we making? Understanding and assessing impact.

What difference are we making? Understanding and assessing impact.

£8.99 inc VAT

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In the current economic climate proving and improving your impact can be the key to securing funding and ensuring the survival of your organisation. Learn how to measure the difference you're making by collecting evidence, identifying your outcomes and outputs, and setting performance indicators.
Format: Four online training videos, resources and forum discussion moderated by the trainer, evaluation expert Shehnaaz Latif.

Watch two minutes of all our videos for FREE!

Find out about your trainer, Shehnaaz Latif.

Course Stucture

  • the planning process
  • outputs and outcomes
  • setting indicators
  • reporting on your outcomes

Learning Outcomes

By the end of the session you’ll be able to:

  • clarify the stages of your self-evaluation process
  • understand the difference between outputs, outcomes and impact
  • set output and outcome indicators
  • learn how to collect and use data effectively
  • present your impact to different audiences.

Video one: the planning process. Watch two minutes for FREE!

Video two: outputs and outcomes. Watch two minutes for FREE!

Video three: setting indicators. Watch two minutes for FREE!

Video four: reporting on outcomes. Watch two minutes for FREE!

Further resources

When you buy this course you can download:

  • the answer to the exercise in part one
  • the planning triangle and outcome monitoring framework in practice (Word)
  • defining outcomes and impact: what's the connection? (Word).

Discussion forum

Use the discussion forum to talk to our trainer, Shehnaaz Latif, to find out more about measuring the difference you are making.

About the trainer

Shehnaaz Latif has been a consultant and trainer in evaluation at Charities Evaluation Services (CES) since 2003 and is also the manager of CES's evaluation training team. She provides consultancy support to organisations wishing to improve their own monitoring and evaluation, especially with a focus on outcomes, and undertakes external evaluations.

Shehnaaz has designed and delivered training on a wide range of subjects related to self-evaluation for hundreds of third sector organisations and their funders. She has also authored publications on evaluation, including CES’s 'Becoming more effective: an introduction to monitoring and evaluation for refugee community organisations'. 

Free charity checkups with this StudyZone trainer

Shehnaaz Latif is one of the trainers participating in our charity checkup scheme for subscribers to StudyPass. She offers a free 30-minute phone consultation to any organisation or individual who has purchased a StudyPass subscription. It’s a great opportunity to get free expert advice on the challenges your organisation is facing. If you’re a subscriber drop us an e-mail at studyzone@knowhownonprofit.org and register your interest in a check-up with this trainer. If you haven’t yet subscribed, why not have a look at the great benefits of StudyPass?

Buy now!

Click on the 'Add to basket' button at the top of the page to buy this training on understanding and assessing impact or get all our training from £9.99/month with our StudyPass subscription.

Need more help?

If you would like to develop your monitoring and evaluation skills beyond this course, please discuss further training opportunities with Shehnaaz at enquiries@ces-vol.org.uk or visit the CES website.

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